Many companies want a VOIP connection that will last and give them everything they need.  VoIP allows you to move your own telephone sets while keeping the telephone number and features intact.  You simply unplug your phone and plug it into another jack location that is connected to the network.  As new features and applications are designed they can be added to your network. There are cost savings to consider when implementing VoIP for your business. 

 

The typical implementation cost per CPE, VoIP user ranged from $525 for deployments of over 1,000 users to $763 for deployments of 100 or less.  As users increase, though, so do the savings per user.  Hosted services require one-time set-up and activation fees that typically range between $500 and $1,000.  To compare and find recent prices click here on this link: Business VoIP Telephone System Prices. 

 

Distributing call processing functions across the network eliminates any single point of failure.  Choppy calls, once the number one complaint among users, have now stabilized thanks to newer technology and better networks. Providers are moving towards a new standard for the VoIP network, H.323. 

 

Power backup systems are normally utilized to keep the network up in the case of a power outage. Hosted PBX VoIP providers offer time and cost savings by providing ongoing maintenance at their off-premise location. Customer owned VoIP solutions afford the ability to reduce administrative costs by incorporating all voice and data solutions into a single management interface.  This interface can often include gateways, controllers, telephones and applications.

 

VoIP service & systems are feature rich.  They provide all the traditional features you expect such as three-way calling, voicemail, speed dialing and caller ID.  In addition, VoIP phone systems provide other more advanced features.  These are just some of the many available features. Call queing allows calls to be put into queues to be answered in turn by a designated group of extensions. 

 

Call Center enables you to set up calling and answering groups for specific tasks such as marketing, sales and service. Remote Office Features provides features that integrate off-site locations such as satellite offices, allowing them to function as part of the main office.

 

Attendant Console is an integrated control system that manages calls and functions from a single interface.  VoIP supports faxing.  Fax can be added to each individual’s inbox.

PC Calling, also called click to call, calls can be placed and received via the PC.  This may take the place of some cell phone usage, such as making a call from a laptop over a high speed Internet connection in a motel instead of using a cell phone.

When dialing 911 it automatically sends the address of your location to the emergency personnel. Look for service that includes 7 x 24 x 365 coverage.  Many options also include a number of support hours that enable you to utilize provider network support.  MAC pricing is separate and providers usually offer a 24-hour turn-around time.  Upgrades may be included in your package.  The cost of your service plan will be based on the number of elements that are host controlled.